Visitor Management System

Frequently Asked Questions

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Can Navigo® work as a virtual receptionist for my unmanned lobby?

Yes. Navigo® can be used as your virtual receptionist in an interior or exterior environment. Navigo® can provide:

  • A video greeting as persons walk up

  • A searchable directory of tenants

  • DirectDial™ service to connect visitors with tenants via audio and/or video

  • Self check-in and visitor logging by scanning their ID or entering credentials

  • Automated door-unlock upon approval


How does Navigo® handle digital check-in for pre-authorized visitors?

Pre-authorization of visitors is completed online by your administrator using the Navigo® online management portal.  A QR code is emailed to the visitor allowing for rapid check-in upon arrival. The QR code can be used at Navigo® check-in kiosks to be issued a badge or a QR code can be used for secured access through turnstiles during the appointment's set window of access.


Does Navigo® integrate with security systems?

Yes. View our partner integrations here.  Custom API integration is also available, contact us for more information.


What is the lead time?

2-4 weeks software only and in-stock equipment.  Custom API integration, custom workflows and/or custom enclosure design/build requested may increase lead time to 8-10 weeks.


What are the power and cabling requirements?

Just a standard 110V duplex (non-dedicated) and internet connection (hardwired or wireless) is needed!

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