Navigo® Systems Offer Section 508 Compliance Features for NIH Campus

  • “ I am very pleased with the equipment, service and support. ”

    Kevin Carter, Carter Commercial Group

  • “ We have had our touchscreen service for four years, and I only wish all of my suppliers were as reliable, efficient and friendly as the staff at ITS, Inc. We rarely have problems with our directories but when we do, I know that the knowledgeable, get-it-done team on site and at headquarters will get it resolved in no time. I think the best thing that can be said of a supplier is that they make your job easier and more pleasant. ITS,Inc. does just that. ”

    Richard Falk, Kew Management, Inc.

  • “ We recently upgraded our building lobbies and chose Interactive Touchscreen Solutions, Inc. as supplier of our new digital signage directories. ITS, Inc. guided us creatively, consistently delivered quality customized workmanship and has always been available to answer questions and concerns. We wholeheartedly recommend ITS, Inc. to any entity interested in innovative digital signage. ”

    Margo Bendery, DTZ

  • “ The ITS, Inc. team is the best! Not only do they offer a great product, but they provide excellent customer service. We highly recommend them. ”

    Shantel DeShazier, Onyx Property Management, LLC

  • “ Our building’s main lobby directory runs very smoothly with the Navigo system. But, when we need help with a particular promotion, ITS, Inc. never lets us down! ”

    Vincent Heise, Hicks Ventures

  • “ We are pleased to be able to use our Navigo system as a directory as well as a scrolling display, providing building information to our tenants and guests. The Interactive Touchscreen Solutions team is easily accessible and very helpful when we are in need of customer support. ”

    Santana Wilcox, Parkway Realty Services

  • “ Our facility required a highly customized system. ITS was able to accommodate our many requirements to deliver a truly outstanding system. ”

    Jeff White, CHRISTUS St. Michael Health System

  • “ We have been working with ITS for several years and their customer service has been outstanding! ”

    Monique Brice, Transwestern

  • “ I’ve had a Navigo touchscreen installed for about a year now. The system has been great but the customer service and technical support at Interactive Touchscreen Solutions is even better! ”

    Jason May, Saul Centers, Inc.


Natalie Bobila
Interactive Touchscreen Solutions, Inc.
410-451-1540 x316

DATE: December 29, 2015

Navigo® Systems Offer Section 508 Compliance Features and Wayfinding for Multi Building NIH Campus

CROFTON, MD: Interactive Touchscreen Solutions, Inc. recently created a customized system that met the needs of the visually impaired at the National Institute of Health campus.

ITS, Inc. responded to client needs for a directory system that would help employees and visitors navigate the vast campus in Bethesda, Maryland.

The customized 42” touchscreen directory at NIH Building 31 allows users to view the campus shuttle information. The freestanding Montgomery enclosure features a proximity sensor and Braille keyboard, allowing visually impaired users access the information from the directory. When a user approaches the kiosk, the Navigo system uses an audio greeting and speech to play back the options and the selections for the user.

“This system was unique in that they wanted to share the shuttle information – live,” said Natalie Bobila, vice president of sales and marketing. “We offer that feature with any of our systems, but with a text to speech enhanced system, it required the skills of our product development director.”

Creating the text to speech capability using the real-time website feed, the features that help make the Navigo System Section 508 Compliant, ITS, Inc.’s Mike Allen, director of product development, created specific coding that would help the Navigo System to only read pertinent information from the websites and filter out information that is not relevant to the kiosk information displayed.

Additional software features assisting in the Section 508 Compliancy are the Zoom feature, which allows users to magnify a portion of the touchscreen for easier viewing and the Extended Timer, which allows for a longer period of display time for the system will automatically time out to the main screens and animation.

Additional Navigo Systems are installed on the NIH campus. Four 32” touchscreen directories with wayfinding are housed within the NIH Porter Neuroscience Research Center. Each system helps employees and visitors navigate the building which just added a new wing. Navigo pulls updated construction and office relocation information from the facility’s active directory database.

When an employee or visitor makes a selection for which department or individual they would like to meet, the Navigo System will provide and animated path to the destination. The Navigo System also features DirectDial™ which allows the user to reach their contact by speakerphone connection.

“We ensure our clients get the most of their Navigo system through targeted features that best suit their needs,” Bobila said. “Once our team discusses the facility’s needs and our features, we create the perfect matching software.”
The Gateway Visitors Center, Natcher Building and Nuclear Medicine Building are all NIH campus buildings in the process of purchasing additional Navigo Systems for shuttle display and wayfinding.

“The customization of Navigo is what sets us apart from the competition,” said Natalie Bobila, ITS vice president sales and marketing. “We are not an off the shelf digital solution. We help evaluate your needs, present the solution that meets those needs and exceeds the expectations you have of digital signage.”

Interactive Touchscreen Solutions, Inc. provides touchscreen directories and digital signage for Corporate Buildings, Hospitals, Government & Private Facilities, Universities, Museums and other Public Buildings. Interactive Touchscreen Solutions, Inc. product line, Navigo, includes solutions for Wayfinding, Digital Signage and Visitor Badging/Processing.

For more information, contact Interactive Touchscreen Solutions, Inc. at 800-652-4830 or visit our website at