ITS Helps WMATA to Improve Their Secured Data Centers

  • “ I am very pleased with the equipment, service and support. ”

    Kevin Carter, Carter Commercial Group

  • “ We have had our touchscreen service for four years, and I only wish all of my suppliers were as reliable, efficient and friendly as the staff at ITS, Inc. We rarely have problems with our directories but when we do, I know that the knowledgeable, get-it-done team on site and at headquarters will get it resolved in no time. I think the best thing that can be said of a supplier is that they make your job easier and more pleasant. ITS,Inc. does just that. ”

    Richard Falk, Kew Management, Inc.

  • “ We recently upgraded our building lobbies and chose Interactive Touchscreen Solutions, Inc. as supplier of our new digital signage directories. ITS, Inc. guided us creatively, consistently delivered quality customized workmanship and has always been available to answer questions and concerns. We wholeheartedly recommend ITS, Inc. to any entity interested in innovative digital signage. ”

    Margo Bendery, DTZ

  • “ The ITS, Inc. team is the best! Not only do they offer a great product, but they provide excellent customer service. We highly recommend them. ”

    Shantel DeShazier, Onyx Property Management, LLC

  • “ Our building’s main lobby directory runs very smoothly with the Navigo system. But, when we need help with a particular promotion, ITS, Inc. never lets us down! ”

    Vincent Heise, Hicks Ventures

  • “ We are pleased to be able to use our Navigo system as a directory as well as a scrolling display, providing building information to our tenants and guests. The Interactive Touchscreen Solutions team is easily accessible and very helpful when we are in need of customer support. ”

    Santana Wilcox, Parkway Realty Services

  • “ Our facility required a highly customized system. ITS was able to accommodate our many requirements to deliver a truly outstanding system. ”

    Jeff White, CHRISTUS St. Michael Health System

  • “ We have been working with ITS for several years and their customer service has been outstanding! ”

    Monique Brice, Transwestern

  • “ I’ve had a Navigo touchscreen installed for about a year now. The system has been great but the customer service and technical support at Interactive Touchscreen Solutions is even better! ”

    Jason May, Saul Centers, Inc.

FOR IMMEDIATE RELEASE
NEWS RELEASE

CONTACT:
Natalie Bobila
Interactive Touchscreen Solutions, Inc.
410-451-1540 x316

DATE: October 3, 2016
RELEASE NO.: ITS0915-16

Interactive Touchscreen Solutions Helps WMATA to Improve Their Secured Data Centers

CROFTON, MD: Interactive Touchscreen Solutions, Inc., the leading developer of visitor and employee communication & management systems, is proud to partner with the Washington Metropolitan Area Transit Authority to implement systems for their internal Data Centers: a custom-engineered badging system and a system of automated reporting. With the addition of ITS’s Navigo®, the process of verifying personnel credentials is now fully automated allowing Transit Authority personnel to quickly and conveniently check in at the start of their day. It is also a way for the Transit Authority itself to keep its Data Centers secure; the badging process ensuring only authorized personnel or their verified guests are allowed access to the Data Centers.

After their credentials are verified, employees can then acquire the proper equipment such as keys and a Microsoft Surface Pro 4. It is on the Surface Pro 4 that ITS tailor-made report comes into play, letting employees easily access and fill out a report to be completed during their routine walkthrough inspections. If an issue is found during an inspection, an employee can flag and submit a request for support in the moment with the help of Navigo. Once completed, the data is automatically stored so Transit Authority management can later view and download it, affording an accurate, detailed, and consistent daily tally and status of equipment.

Working in harmony with the existing Data Centers, the new badging and automated reporting systems provided by ITS help to maintain the verifications and equipment that are vital for the Transit Authority to provide safe, secure, and efficient service to its customers.

For more information, contact Interactive Touchscreen Solutions, Inc. at 800-652-4830 or visit our website at www.itouchinc.com.