Navigo Software + our guaranteed customer support services = continuous and successful visitor experience!
Along with our turnkey system and support services, Navigo offers the most comprehensive, trouble-free, wayfinding and digital signage solution.
Only Navigo Software offers the level of operation, maintenance, and remote support capabilities that can ensure that your system performs flawlessly with no interruptions.
To ensure that your Navigo System meets the requirements of your facility, ITS, Inc. will manage the project from the earliest planning stages, all the way through installation, training, and maintenance. Our project managers will begin by performing a complete facility survey to identify problems and to help define your unique system requirements. Ultimately, our recommendations may include directory/wayfinding solutions, visitor badging, Active Signage™ information display options, Internet systems, and proposed kiosk locations, among others.
Integration Support Services:
Once system parameters are determined, we can then implement on-site system integration and training. To ensure continuous operation with minimum interruptions, Navigo kiosks are monitored by our unique AutoAlert™ remote monitoring system… 24/7!
On-Going Customer Support:
Comprehensive Content Update and Maintenance Contracts are available, which guarantee that all information is always kept current and systems run properly.
Our in-house staff provides support services from start to finish to ensure your 100% customer satisfaction!