ITS, Inc. Support and Training

  • “ I am very pleased with the equipment, service and support. ”

    Kevin Carter, Carter Commercial Group

  • “ We have had our touchscreen service for four years, and I only wish all of my suppliers were as reliable, efficient and friendly as the staff at ITS, Inc. We rarely have problems with our directories but when we do, I know that the knowledgeable, get-it-done team on site and at headquarters will get it resolved in no time. I think the best thing that can be said of a supplier is that they make your job easier and more pleasant. ITS,Inc. does just that. ”

    Richard Falk, Kew Management, Inc.

  • “ We recently upgraded our building lobbies and chose Interactive Touchscreen Solutions, Inc. as supplier of our new digital signage directories. ITS, Inc. guided us creatively, consistently delivered quality customized workmanship and has always been available to answer questions and concerns. We wholeheartedly recommend ITS, Inc. to any entity interested in innovative digital signage. ”

    Margo Bendery, DTZ

  • “ The ITS, Inc. team is the best! Not only do they offer a great product, but they provide excellent customer service. We highly recommend them. ”

    Shantel DeShazier, Onyx Property Management, LLC

  • “ Our building’s main lobby directory runs very smoothly with the Navigo system. But, when we need help with a particular promotion, ITS, Inc. never lets us down! ”

    Vincent Heise, Hicks Ventures

  • “ We are pleased to be able to use our Navigo system as a directory as well as a scrolling display, providing building information to our tenants and guests. The Interactive Touchscreen Solutions team is easily accessible and very helpful when we are in need of customer support. ”

    Santana Wilcox, Parkway Realty Services

  • “ Our facility required a highly customized system. ITS was able to accommodate our many requirements to deliver a truly outstanding system. ”

    Jeff White, CHRISTUS St. Michael Health System

  • “ We have been working with ITS for several years and their customer service has been outstanding! ”

    Monique Brice, Transwestern

  • “ I’ve had a Navigo touchscreen installed for about a year now. The system has been great but the customer service and technical support at Interactive Touchscreen Solutions is even better! ”

    Jason May, Saul Centers, Inc.

Navigo Software + our guaranteed customer support services = continuous and successful visitor experience!

 

 

Along with our turnkey system and support services, Navigo offers the most comprehensive, trouble-free, wayfinding and digital signage solution.

Only Navigo Software offers the level of operation, maintenance, and remote support capabilities that can ensure that your system performs flawlessly with no interruptions.

Project Management:

To ensure that your Navigo System meets the requirements of your facility, ITS, Inc. will manage the project from the earliest planning stages, all the way through installation, training, and maintenance. Our project managers will begin by performing a complete facility survey to identify problems and to help define your unique system requirements. Ultimately, our recommendations may include directory/wayfinding solutions, visitor badging, Active Signage™ information display options, Internet systems, and proposed kiosk locations, among others.

Integration Support Services:

Once system parameters are determined, we can then implement on-site system integration and training. To ensure continuous operation with minimum interruptions, Navigo kiosks are monitored by our unique AutoAlert™ remote monitoring system… 24/7!

On-Going Customer Support:

Comprehensive Content Update and Maintenance Contracts are available, which guarantee that all information is always kept current and systems run properly.

Our in-house staff provides support services from start to finish to ensure your 100% customer satisfaction!